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Data elements begin at the
case level, tracking down to the individual insured and his
dependents. Billing, accounts receivable, and commission
calculation and administration are all down to the individual
insured level, permitting sophisticated tracking, monitoring, and
reporting of data to the lowest level. |
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The
Administrator Functionality |
| General
Supports multiple
Companies.
Supports Health,
Ancillary and Voluntary Carrier Products.
Supports COBRA,
Self-Funded and Non-Administered business.
Keeps History details on
Group Coverages, Group Coverage Rates, Group
Commissions, Insured Coverages, Insured Coverage,
PCP and COB data, Billing, Commissions and
Payments.,
Keeps history details on
case level coverages, case level coverage rates,
case level commission payments, employee and
dependant level coverages, PCP and COB
information, Employee level payment adjustments
for adds, terms, deletes and commission
transactions are all maintained in the appropriate
data warehouse.
Keeps Date Created, Last
Changed and User of key files.
New Account Installation
- Defines Coverages,
Classes, Coverage levels, Rates, Commissions at
Group level.
- Supports Group/Coverage
level Rules for Eligibility and Volumes.
- Keeps Effective Dates
for Coverages, Rates and Commissions at Group
level.
- Keeps Effective Date for
Group Address.
- Lists/Searches Groups by
BSI Group Code, Group Name or Carrier Group Code.
- Defines Bill Type, Bill
Hold, Team, Status Group Level
- Defines Eligibility for
new and current Employees
- For Life defines Salary,
Salary Limit, Salary Mode, Max Vol, Min Vol., Max
Benefit, Min Benefit, Rounding and Rounding Type.
- Defines Carrier Group#
and Form Code.
- Defines Field at the
Group level to define Group as Sego, Non-Sego,
Self-Funded.
- Defines Group Policy
Year (renewal) and Renewal Broker at Group
Coverage level.
- Provides Skeleton Groups
with Copy functions for Group/Coverage
Commissions.
- Ability to track Group
Activity. Triggers to Update Gold Mine.
- Supports Payroll
Deduction. Need 1st Payroll Deduction Date and Pay
Cycle.
Enrollment
- Provides Edits to
reduce data entry errors.
- Ability to perform
Terminations by Group or Insureds.
- Bulk Add or Term of
Coverage across all Insureds in a Group.
- Calculates eligibility
and volumes from Group Rules. Allows
entry of Enrollment during Open Enrollment period.
Needs a Date Range for Open Enrollment at the
Group Coverage Code level
- Handles Rates
Calculations of Retroactivity for Adds or Terms of
Insureds.
- Sets Coverage level
depending on Insured with Dependents.
- Keeps Salary, Hours
worked and part-time for full-time.
- Ability to search by
Social Security # across all Insureds.
Billing
- Provides for Group
and/or Cert Billing (COBRA and Associations).
- Supports Monthly,
Quarterly, Semi-Annual, Annual Cycles.
- Tracks Retroactivity
- future and past effective dates.
- Statements should show
retro and change activity by Coverage.
- Supports Rate
Calculation based on Age Reduction.
- Interfaces to Reynolds
and Reynolds for mass printing.
- Detailed Billing History
at Group and Insured Level.
- Has Bill and Reprint
function.
Payment/Posting
- Posts to Group Coverage
level; needed at certificate level.
- Imports Lock-Box Files.
- Automatic Posting or
ability to send to Suspense.
- Daily Balancing Reports.
- Calculates Refunds at
Group and Insured Level.
Commissions
- BSI pays out all
premiums BSI collect.
- BSI pays the Carrier,
BSI and Brokers.
- BSI has the ability to
Split Commissions between multiple Brokers.
- Track Licensing to
Carrier/State level. Tracks held commissions.
- Commission Statement -
agents can roll to agency.
- Shows Premium YTD /
Calendar YTD with Full Group List.
- Imports and processes
Non-Administered Business.
- Carrier Reports
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Brokers and Agents |
- Associations
- Brokers are associated with multiple Agencies
and Agencies can be affiliated with other
organizations (i.e. Smith Agency has 5 agents).
Smith Agency belongs to LFA. BSI needs the ability
to track and report on these different
associations.
- Licensing
- BSI needs to track license information by
Broker, by Carrier by State. This should allow for
a status of Pending, Active or Terminated.
- The system needs to have
the ability to hold/track commissions until the
broker has completed the licensing information.
- Once the broker is
licensed, the system must pay all held
commissions.
- The Commission statement
must reflect the difference between licensed and
released commissions.
- The system must allow
for a change in licensing status from Active to
Terminated, not pay any additional commissions but
still show YTD figures on the Commission
statement.
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Calculating Premium |
- All premium collected is
paid out through the commission process. BSI pays
the Carrier, Brokers, Marketing and
Administration. Commissions are set up per group
per coverage.
- Brokers will split cases
and share commissions. BSI need the ability to
calculate premium based on the total premium paid
but pay only a percentage of the commission scale
(i.e broker receives 25% of the 5% commission
scale). The calculation must be on the total
premium paid for the YTD Coverage Policy Year due
to sliding scales.
- BSI has the ability to
pay flat and sliding scales based on 1st
year and renewal premium. Commission scales need
to have an effective date. If a producer is
assigned a particular scale and the Carrier
changes the percentage, BSI only need to create a
new effective date for that scale
- BSI has the ability to
pay commissions at the enrollee level within a
group. Commission is based on each enrollee’s
effective date.
- Maintain History of
Premium paid. Retroactive changes are made to
prior payments.
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Commission Statements |
- Brokers associated with
an agency must be able to receive their own
statement while the premium is paid directly to
the agency.
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Carrier Reports |
- BSI has many Carrier
Export Reports. Blue Cross Blue Shield requires a
specific report, while all other Carriers receive
a standard report.
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Letters |
Late/Lapse process.
Letters and days specific to Carriers.
- Student Letters
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Report Categories |
- New Business, Term,
Replacement
- Enrollment Reports
- Balancing Reports
- Billed/Non-Billed
- Paid/Non-Paid
- 100% Commission Report -
to validate 100% pay out
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